HIPAA Compliance
At Needle, we understand the importance of protecting your health information and are committed to maintaining HIPAA compliance.
At Needle, we understand the importance of protecting your health information. We are committed to maintaining the privacy and security of Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
Our Commitment to HIPAA Compliance
Needle has implemented comprehensive policies, procedures, and technical safeguards to ensure HIPAA compliance across our platform. We recognize our responsibility as a Business Associate to our healthcare provider partners and take this role seriously.
How We Protect Your Information
We employ multiple layers of protection to safeguard your health information:
Encryption
All PHI is encrypted both in transit and at rest using industry-standard encryption protocols.
Access Controls
We implement strict access controls and authentication requirements to ensure only authorized personnel can access PHI.
Regular Security Assessments
We conduct regular security risk assessments and penetration testing to identify and address potential vulnerabilities.
Employee Training
All Needle employees receive comprehensive HIPAA training and are bound by confidentiality agreements.
Audit Logging
We maintain detailed audit logs of all system activities involving PHI.
Secure Data Centers
Our infrastructure is hosted in secure, SOC 2 compliant data centers with physical security measures.
Business Associate Agreements
As required by HIPAA, Needle enters into Business Associate Agreements (BAAs) with all healthcare providers and other covered entities that use our platform. These agreements clearly define our responsibilities regarding the protection of PHI.
Minimum Necessary Standard
We adhere to the "minimum necessary" standard, which means we only collect, use, and disclose the minimum amount of PHI needed to accomplish the intended purpose. Our medication search functionality is designed to require minimal PHI while still providing valuable service to patients.
Patient Rights
We respect and support the rights of individuals under HIPAA, including:
Breach Notification
In the unlikely event of a breach of unsecured PHI, Needle has established procedures to promptly notify affected individuals, covered entities, and, when required, the Department of Health and Human Services and the media, in accordance with HIPAA Breach Notification Rule requirements.
Our HIPAA Compliance Program
Our comprehensive HIPAA compliance program includes:
Contact Our Privacy Team
If you have questions about our HIPAA compliance practices or wish to exercise your rights regarding your PHI, please contact our Privacy Team at:
Email: email@findneedle.co
Changes to Our HIPAA Practices
We may update our HIPAA compliance practices from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about our information practices.